AI Voice AssistantAn intelligent digital agent that takes phone orders automatically — knows every address, checks fleet availability, and books the perfect taxi in seconds.
More than a simple IVR — an intelligent conversational AI that handles real taxi bookings end to end.
All addresses, house numbers, and points of interest. Real-time access to Google POIs for landmarks, hotels, restaurants, and more.
Checks real-time fleet availability, finds the closest suitable taxi, and tells the caller the exact pickup time.
Conducts natural booking dialogues — handles spontaneous orders and pre-bookings with various time expressions automatically.
When the address is unclear, the Callbot sends a GPS location link to the caller's phone — pinpoint taxi booking without knowing the address.
After booking, callers receive a confirmation link: live driver approach, direct messaging, electronic receipt, and ride rating.
Customizable voice prompts for different language regions. The "Locate Me!" link adapts automatically to the caller's device language.
Reliably recognizes and dispatches special requirements: dog, walker, child seat, senior taxi, extra luggage and more — the Callbot proactively asks and forwards each requirement to the right vehicle.
Handles complex order types too — airport flat-rate trips, advance bookings or fixed tariffs — and passes all relevant data straight to dispatch.
Flexible deployment — from peak-hour support to fully autonomous night operations.
Supplements your call center agents during peak hours. No lost orders, no abandoned calls. Intelligent queue management ensures every caller is served.
Handles routine bookings autonomously while agents focus on special cases. Supervisor oversight for edge cases. Dramatically reduces agent workload.
Minimum crew for late and night shifts — Callbot handles the rest. Even during sudden call spikes.
No upfront investment. No hardware. No disruption.
Let AI handle the routine calls while your team focuses on what matters.
