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Book a taxi using digital assistants

Dispatching of rides using voice assistants has already become daily routine for many people. fms dispatching has been integrated in Amazon, Google, Apple and Facebook.

Bookings with voice assistants_graphics

Book a taxi using digital assistants

Dispatching of rides using voice assistants has become daily routine for many people. fms dispatching has already been integrated in Amazon, Google, Apple and Facebook.

Bookings with voice assistants_graphics

Voice assistant by Amazon and Google

  • Use the cutting-edge technology as additional booking channel

  • Win new, technophilic target groups

  • Strengthen your brand with future-proof voice assistants

Booking of transportation services using an “artificial intelligence” will more and more become integrated into our lives. Via intelligent loudspeakers from Amazon and Google, voice assistants can be used for bookings and status requests.

The intelligent Amazon Echo loudspeaker is the core of the Amazon Alexa voice assistant. For dispatching a ride, the account of the customer app is linked with a so-called Alexa Skill. As soon as your favourite pickup addresses like work, home etc. are stored in Amazon Echo, the voice assistant is ready for booking taxi rides.

Bookings with the Google Assistant are carried out using the intelligent Google Home loudspeaker. Also here, the customer app is linked with the voice assistant and pickup addresses are stored for booking taxi rides using a modern and innovative channel.

Apple Voice Assistant

Apple Siri_graphics
  • Use the voice assistant especially for Apple customers
  • Reach out to technophilic and affluent target groups
  • Show that you are innovative and forward-thinking

Siri is Apple’s own voice assistant. During the booking process, Siri immediately recognises the installed customer app. Fleet and vehicle information are displayed via the Mobile Data interface. If there is an intention to order, Siri changes to the customer app and the ride will be booked.

Facebook Bot

Facebook Bot_graphics
  • Provide your passengers with a familiar booking channel

  • Count on a popular technology platform

  • Get more orders using various booking channels

fms dispatching has been linked with the Facebook Bot in the Facebook Messenger. This enables your passengers to simply book their ride through a standardised chat record using a familiar channel for their bookings.

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