Dispatching of rides using voice assistants has already become daily routine for many people. fms dispatching has been integrated in Amazon, Google, Apple and Facebook.
Book a taxi using digital assistants
Dispatching of rides using voice assistants has become daily routine for many people. fms dispatching has already been integrated in Amazon, Google, Apple and Facebook.
Voice assistant by Amazon and Google
Use the cutting-edge technology as additional booking channel
Win new, technophilic target groups
Strengthen your brand with future-proof voice assistants
Booking of transportation services using an “artificial intelligence” will more and more become integrated into our lives. Via intelligent loudspeakers from Amazon and Google, voice assistants can be used for bookings and status requests.
The intelligent Amazon Echo loudspeaker is the core of the Amazon Alexa voice assistant. For dispatching a ride, the account of the customer app is linked with a so-called Alexa Skill. As soon as your favourite pickup addresses like work, home etc. are stored in Amazon Echo, the voice assistant is ready for booking taxi rides.
Bookings with the Google Assistant are carried out using the intelligent Google Home loudspeaker. Also here, the customer app is linked with the voice assistant and pickup addresses are stored for booking taxi rides using a modern and innovative channel.
Apple Voice Assistant
Use the voice assistant especially for Apple customers
Reach out to technophilic and affluent target groups
Show that you are innovative and forward-thinking
Siri is Apple’s own voice assistant. During the booking process, Siri immediately recognises the installed customer app. Fleet and vehicle information are displayed via the Mobile Data interface. If there is an intention to order, Siri changes to the customer app and the ride will be booked.
Provide your passengers with a familiar booking channel
Count on a popular technology platform
Get more orders using various booking channels
fms dispatching has been linked with the Facebook Bot in the Facebook Messenger. This enables your passengers to simply book their ride through a standardised chat record using a familiar channel for their bookings.