Attract and retain drivers and entrepreneurs for the taxi dispatch centre with the "Lineholder" function! "Henk is a taxi driver in the Netherlands. He wants to serve his own customers while using the infrastructure of the dispatch center. For that, fms/Austrosoft has a new function called "Lineholder". This function allows Henk to manage his colleagues through a special feature while dispatching the trip of his regular customer only within "his group". Henk's regular customers love this service and the dispatch centre keeps these "trips with a special service" [...]

Taxi Industry: Together we are stronger! „Live in Lyon: The first edition of the fms-Academy | live was organized with the support of Taxi Radio Lyon. In total, representatives from 5 central offices participated. During the meeting the exchange of participants with each other and with fms/Austrosoft was very fruitful. The flagship theme: the positioning of central offices in relation to competitors. Within this framework, the taxi.eu application is perceived as having a high potential. It should enable the customer to develop a new, more comprehensive customer experience.“ [...]

Sending an email receipt from the taxi „Mister Hofer is a salesman. He regularly takes a trip in a taxi, because he is highly satisfied with the services. He receives the receipts for his taxi ride directly into the inbox of his email account. Now he will not lose his receipts anymore and will be able to forward them directly to the accountants department. Mister Hofer is looking forward to his next taxi ride.“ Back [...]

Alexa, book a taxi with taxi dot eu! “Stefan works in an advertising agency and his boss has asked him to buy an Amazon Echo for the agency. From now on, all taxi rides for the staff will be booked using the Amazon Echo. Stefan just has to store the office address in the Amazon Echo and to link the device with the taxi.eu app. “Alexa, book a taxi with taxi dot eu!” With these words, a taxi will be immediately dispatched to the office address. His boss is [...]

For taxi dispatching, do make use of the car’s media display! “Mr. Maier is a taxi entrepreneur who wants to buy a new car. He would go for either a Mercedes, a Volkswagen or a Skoda since these three car manufacturers offer special models. With these models, you can use the media display for the dispatch of taxis. Mr. Maier simply orders the taxi package together with the car. The wiring is already in place and he can connect and install his fms devices within ten minutes. Saving time [...]

Be part of the fms Academy! „Hi ! Let me introduce myself. My name is Mike and I am your fms-Guide. I would like to walk you through the exciting world of taxi dispatching. From now on you will receive a newsletter from me at regular intervals. For more detailed information, I would like to invite you to become a member of the fms Academy on Facebook. There you will receive even more detailed information. I am looking forward to accompanying you." [...]